Air Canada experiencing technical issue affecting airport operations

Air Canada experiencing technical issue affecting airport operations

Air Canada says some its systems are slowly coming back online after experiencing a system-wide technical issue affecting its airport operations, check-in and call centres.

“We can confirm airport systems, check-in and customer call centres are beginning to come back online,” the airline said in a tweet.

“We’re still expecting some flight delays and cancellations, but we are working hard to move as many customers as possible this evening and we are putting on additional capacity to transport customers affected tonight on flights tomorrow.”

Toronto Pearson International Airport, as well as the airports in Calgary and Vancouver, say they are working to support Air Canada.

The Toronto airport’s website shows more than two dozen Air Canada flights that were to depart from the city have been delayed.

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Fitzpatrick says customers should check their flight status on their local airport websites or sites such as flightaware.com.

“We’re working to resolve this issue as quickly as possible,” he says Tuesday in an email. “We thank customers for their patience and apologize for the inconvenience.”

With files from Sherina Harris

TORONTO STAR

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