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What to do when travel dreams turn into a booking nightmare: Roseman

Travel can be stressful when things go wrong. Your dream trip can turn into a nightmare. Here are a few cases where I helped readers receive refunds after their travel…

Keep your investment fortunes on track for the new year: Pape

Did you make any New Year’s resolutions this year? Did anyone you know? Probably not. No one seems to bother any more because any resolutions that are made typically don’t…

Engaging Canadians: a #bankNOTEable process

Available as: PDF Distinguished guests, welcome. Welcome everyone. What a great day. A historic day. I would like to give a warm thanks to the young people who came this…

Air Miles cancelled reward expiry, but their service is still poor: Roseman

Air Miles has cancelled a plan to make points expire after five years. Yet I still hear gripes from collectors. Here are a few issues that could hurt parent company…