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Monetary Policy Report Press Conference Opening Statement

Monetary Policy Report Press Conference Opening Statement

Good morning. Senior Deputy Governor Wilkins and I are happy to be with you to answer your questions about today’s interest rate announcement and our Monetary Policy Report (MPR). Before…

LG, Google Nexus phone defect leaves consumers stuck in an endless loop

LG, Google Nexus phone defect leaves consumers stuck in an endless loop

In April 2017, LG Electronics faced a U.S. class action lawsuit involving a defect with its phones, including the G4, G5 and the Google Nexus 5X. LG admitted to a…

Looking to emerging markets to boost your portfolio? Here’s what you should know

Looking to emerging markets to boost your portfolio? Here’s what you should know

The other day a friend asked me where to put some inherited money. My reply was to put it in a high-interest savings account and leave it there for now.…

Business Outlook Survey – Spring 2018

Business Outlook Survey – Spring 2018

Results of the Spring 2018 Survey | Vol. 15.1 | April 9, 2018 Results of the spring Business Outlook Survey suggest that business sentiment continues to be positive, supported by…

Your investments can survive a trade war. Here’s how

Your investments can survive a trade war. Here’s how

Everything was ticking along just fine. The global economy was gaining momentum after years of stagnation following the Great Recession. U.S. stock markets were setting new records almost every week.…

Wedding insurance can cover unforeseen problems, but not a runaway bride

Wedding insurance can cover unforeseen problems, but not a runaway bride

With just four weeks until she was set to walk down the aisle, Ashleigh Post learned the celebration she and her fiancé had planned at an Ontario waterfront restaurant had…

Bank of Canada announces recipients of 2018 Fellowship and Governor’s awards

Bank of Canada announces recipients of 2018 Fellowship and Governor’s awards

The Bank of Canada is pleased to announce that Stephen D. Williamson of Western University and Peter F. Christoffersen of the University of Toronto are the 2018 recipients of the…

Annual Report 2017

Annual Report 2017

2017 at a Glance A review of some key numbers related to the Bank of Canada’s work in 2017. Bank of Canada Mandate and Planning Framework The Bank of Canada…

Shoppers Drug Mart’s rules on returns leave customers scrambling

Shoppers Drug Mart’s rules on returns leave customers scrambling

As do many large retail chains, Shoppers Drug Mart has a well-defined policy on refunds and exchanges. But the fine-print conditions allow some wiggle room, such as this one: “Shoppers…

Loblaw stumbles on Optimum-PC Points merger, bread rebate woes

Loblaw stumbles on Optimum-PC Points merger, bread rebate woes

I keep in close touch with many companies as I try to help readers resolve consumer problems. I have email buddies at Bell, Rogers and Telus (telecom), Enercare (home protection…