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Hotel owners have been looking forward to July, when the Pan Am Games are expected to bring close to a quarter of a million visitors to Toronto. But CBC News has learned occupancy rates are falling short of the industry’s expectations.
Terry Mundell, the head of the Greater Toronto Hotel Association, acknowledges that reservations are lower than expected. But he expects visitors will book closer to the games, noting that North Americans, in general, tend to book at the last minute.
“When the excitement gets the better of you, your expectations grow very, very high and reality sometimes has to kick back in — that it’s not going to be the whole world that floods Toronto,” Sing said.